Operational support that actually fits your business.
No cookie-cutter packages. No fluff. Just practical, consistent support so your business keeps moving when you're on the tools.
How It Works
Every business is different — a sole-trader electrician in Rockingham has different problems from an established builder in the Swan Valley.
Before we discuss packages, let’s run an audit. We look at how your business handles enquiries, where your admin is falling apart, and what's costing you work without you realising it.
Then we recommend the right level of support. Head to our Pricing page for a full breakdown of packages and costs.
The Three Support Levels
Three levels of support.
One goal: a business that runs properly.
For sole traders who need the basics sorted.
From $480 per month - See Full Pricing
You're getting enquiries but losing track of them. Your socials haven't been posted on in three weeks. Your inbox is a graveyard. Do you have social?
Foundations gets the basics under control — enquiry organisation, calendar support, simple client tracking, and consistent social posting. Nothing fancy. Just the groundwork.
Best for: Sole traders and small operators just getting organised.
Minimum 3-month commitment. One-off onboarding fee applies.
Foundations
For businesses with steady work but operational chaos.
From $850 per month - See Full Pricing
You've got jobs coming in, but the backend is a mess. Quotes go out, and nobody follows up. Customers fall through the cracks. Can you remember who called last Tuesday?
Growth Support closes those gaps — enquiry management, follow-up tracking, review requests, job tracking, and consistent content to keep you visible.
This is where the Leaky Bucket strategy earns its keep.
Best for: Trades businesses with growing demand and shrinking admin capacity.
Minimum 3-month commitment. One-off onboarding fee applies.
Growth Support
For established businesses that need a consistent operational presence.
From $1,600 per month - See Full Pricing
You're busy enough that you need someone in your corner every week, not just when things fall apart. Operations Partner means we're embedded in how your business runs — managing workflows, maintaining records, monitoring enquiries, and keeping the whole thing from unravelling when you're slammed.
Best for: Established operators who need reliable, ongoing administrative support.
Minimum 3-month commitment. One-off onboarding fee applies.
Operations Partner
Important Note on Pricing
Every business is different. A sole-trader electrician in Rockingham has different pressure points than an established builder running a team in the Swan Valley. The "from" prices above are a starting point — where your business sits within each package depends on what's actually broken and how much support you need to fix it.
That's why we start with a Business Admin Audit before recommending anything. We look at what's leaking first, then we give you a number that makes sense for your situation.
Sometimes you need one thing fixed before you commit to anything ongoing.
One Off Services
We review your enquiry handling, admin processes, online visibility, and organisational structure. You get a clear, plain-English breakdown of what's leaking and what to fix first.
Business Admin Audit
We build the operational infrastructure your business is missing — enquiry tracking, basic CRM structure, and task management. Done once, runs ongoing.
System Setup
A content plan, scheduling process, and posting calendar built for your business. You approve it, we maintain it.
Content Scheduling Setup
What we don’t do.
We don't do bookkeeping or accounting. We don't do full marketing campaigns or paid ads. We're not a web design agency.
We do operational and administrative support, digital visibility maintenance, and business organisation. We do it properly, and we don't overcommit to things outside that lane.
If you need something we can't help with, we'll tell you.
Not sure which level suits you?
Book a free 15-minute call. We'll ask a few questions about how your business runs and point you in the right direction. No obligation.
Common Questions
Do I have to sign a long-term contract?
1
No lock-in contracts. We ask for a minimum 3-month commitment because that's genuinely how long it takes to see real operational improvement in a business. After that, it's month-to-month with 30 days notice to end. No drama.
How is this different from hiring a part-time admin person?
2
A part-time employee costs you superannuation, leave entitlements, and a fixed number of hours, whether there's work to fill them or not. With The Perth VA Co, you're paying for outcomes and consistent support without the overhead of employment. No sick days, no payroll admin, no desk to find.
I'm not very tech-savvy. Will this still work for me?
3
That's most of our clients. We work with what you've already got — your phone, your existing apps, your current way of doing things — and we improve it gradually. Nobody's going to make you learn a new system overnight.
What trades and service businesses do you work with?
4
Electricians, plumbers, builders, landscapers, cleaners, mechanics, beauty professionals, and most other trade or service businesses operating in and around Perth. If you're running a service-based business and your admin is a mess, we're probably the right fit.
Do you offer bookkeeping or accounting services?
5
No. We handle operational administration, business organisation, and digital visibility. For bookkeeping and accounting, we'll point you toward the right professional.
How do I know which package suits my business?
6
You don't have to figure that out alone. We start with a free 15-minute call and a business admin audit. Once we understand how your business actually runs, we'll recommend the right level of support. Sometimes it's obvious. Sometimes it takes a conversation.
Can I upgrade my package if my business grows?
7
Yes. Packages are designed to scale with you. If your workload grows and you need more support, we adjust. If things get tight and you need to scale back temporarily, we talk about it. The goal is a long-term working relationship, not locking you into something that stops fitting.
What does a Business Admin Audit actually involve?
8
We look at how your business handles incoming enquiries, how your admin is currently organised, where your online visibility stands, and where the obvious gaps are. You get a plain-English breakdown of what's leaking and what to fix first. No jargon, no 40-page report nobody reads.
What if I just need one thing sorted, not ongoing support?
9
That's what the one-off services are for. A system setup, a content scheduling structure, or an audit can all be done as standalone work. If it makes sense to move to a retainer after that, great. If not, no pressure.
Do you work with businesses outside of Perth?
10
Our primary focus is Perth, Rockingham, Mandurah, and the Swan Valley. For the right client, we can work remotely with businesses elsewhere in WA. Everything we do is handled digitally, so geography is rarely a hard barrier.